Privacy Policy

Last updated: August 20, 2025

Trustnel (hereinafter referred to as "the Service" or "we") values your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your information. By downloading, registering, or using the Service, you indicate that you have read and agreed to the contents of this policy.

1. The information we collected

During your use of this service, we may collect the following information:

  • Account Information : The email address and basic account settings you provided during registration.

  • Usage information : YouTube channels you have added to the whitelist, and feature usage (e.g., feature on/off settings).

  • Device identification code : To prevent the malicious creation of a large number of accounts, we may use device identification information (such as UUID or anonymous identification code provided by the system) for account security and service abuse prevention.

  • Payment Information : Payments will be processed through Apple App Store In-App Purchase (IAP) or Safari Payments. We do not store your credit card or complete payment details; such information is managed solely by Apple or your payment service provider.

2. Use of Data

  • Core functions: Provide and maintain core functions such as whitelist and parent hot selection .

  • Preventing abuse: Limiting mass registration of the same device, detecting abnormal behavior, and protecting system security .

  • Improve user experience: Analyze usage patterns and errors to optimize service .

  • Notifications: Provide necessary service notifications such as customer support, technical notifications , and policy changes .

  • In accordance with legal provisions, necessary preservation and disclosure shall be carried out.

We will not sell your information to third parties or use it for commercial purposes unrelated to the service.

3. Third-party services

  • Apple In-App Purchase: Payment and subscription management are handled by Apple; we do not access your credit card information. Please refer to Apple's payment policy.

4. Children's Privacy
: Accounts for this service are only created by parents (adults), and children will only watch videos through the content interface set by their parents. We will not directly collect personal data from children under the age of 13 .

5. Data preservation and security

We employ a variety of industry-standard security technologies and procedures to protect your personal information and data from unauthorized access, use, or disclosure. Please note that while we strive to provide reasonable security for the information we receive, no security system can prevent all potential security vulnerabilities.

When an account is deleted or you request the deletion of your information, we will complete the deletion within a reasonable period, except where the law requires retention.

6. Your Rights

You can do this anytime:

  • Access or update your account information.

  • Request the deletion of the account and related information through customer service.

  • Stop using this service and delete the application through your device settings.

7. Policy Updates
We may modify this Privacy Policy in response to legal or service requirements. The updated version will be published on the application and official website, indicating the update date. Your continued use of this service after the policy update constitutes your agreement to the modified content.

8. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us via email.

support@trustnel.com