User Terms

Last updated: August 20, 2025

1. Service Introduction

Trustnel (hereinafter referred to as "this application" or "this service") is a browser extension that provides parental controls and content filtering features . Through Trustnel , users can ensure their children's online safety and allow parents to quickly access more high-quality content . Please read these Terms of Service carefully before using this service; your use of this service will be considered as your agreement to and acceptance of these terms.

2. Account Registration

Trustnel account with a valid email address . Please ensure that you provide a genuine and legitimate email address and keep your login information safe. Trustnel reserves the right to refuse or terminate services if we discover any improper or unauthorized registration activities. This service is only available to persons with legal capacity.

3. Usage Guidelines

To maintain a good service environment, you agree to abide by the following guidelines when using Trustnel :

  • Legal Use: You agree to use this service for legal purposes and not to use Trustnel for any illegal, improper, or infringing activities. You agree to comply with all applicable laws and regulations in your jurisdiction and YouTube's usage policies .

  • Normal Operation: Do not attempt to interfere with the normal operation of this service (e.g., improperly testing system vulnerabilities, spreading malware, etc.). Do not engage in any activities that may affect service stability, including but not limited to launching attacks on the server or disrupting network connections .

  • Account Security: Please keep your account and password information safe. You are responsible for all actions taken using your account. If you discover any unauthorized use, please notify us immediately.

  • Single Account: Each user should register and use only one account. Transferring, lending, or sharing your account with others is prohibited to avoid security issues or disputes.

4. How to use the data

We take your privacy and data security very seriously. To prevent malicious registration and ensure service security, Trustnel collects and stores a unique identifier for your device (such as the device's UUID) and associates this identifier with your account. This information is used solely to verify user identity and prevent abuse, and will not be used for cross-platform tracking or personalized analysis.

Apart from the email address and necessary device identification code required for registration, this service will not collect any other personal data from you.

5. Disclaimer

Trustnel only provides a content filtering tool to help you filter YouTube video sources. Please understand that the actual video content you watch through this service is provided by the YouTube platform and its users, and is not produced or controlled by Trustnel . We cannot review or guarantee that all whitelisted YouTube content is absolutely safe, harmless, or suitable for your needs. You should judge the appropriateness of the content yourself and bear the associated risks when watching videos.

To the fullest extent permitted by law, this service shall not be liable for any direct or indirect damages that may arise from the use of Trustnel , including but not limited to losses caused by improper, erroneous, or incomplete content from third parties. Trustnel provides the service "as is" without any express or implied warranties of its functionality, suitability, reliability, or security. We also assume no liability whatsoever for your use of or inability to use this service.

6. Amendments to Terms

We reserve the right to modify or update these Terms of Use at any time. If the terms change, we will notify you through appropriate means such as the application interface or official website announcement . The modified terms will take effect immediately upon announcement, unless otherwise stipulated by law. Please check the latest version of these terms periodically. Your continued use of Trustnel after these updated terms take effect indicates that you have read, understood, and agreed to be bound by the revised terms; if you do not agree to the modifications, please immediately stop using or discontinue using this service.

7. Applicable Law

The formation, effectiveness, interpretation, and performance of these Terms of Use shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan), without regard to conflict of laws principles. In the event of any conflict between any provision of these Terms and applicable law, the latter shall prevail . In the event of any dispute arising from the use of this service, the parties agree that the courts of Taiwan shall have the first instance jurisdiction and shall handle the relevant disputes in accordance with the law.

8. Contact Information

If you have any questions, comments, or complaints regarding these Terms of Use or Trustnel services, please contact us through the following methods:

Email address: support@trustnel.com

 We will respond to your inquiry as soon as possible and assist in resolving the issue you are experiencing. Thank you for reading these terms, and we wish you a pleasant stay. Trustnel provides a great user experience!